Friday, February 06, 2015

Random People And Hearts Of Gold

Although I said I wasn't going to do it again, I did it again. I chose one single potential worker from the pile of resumes dropped off based on the resume itself and The Vibe.

The Vibe, it seems, fucking rocks.

While I doubt I will ever get another front-of-house cohort as perfect as the divine Miss D, this one is quite lovely and did something today that says wonderful things about her character and has made a big impression.

We had some roadworks going on right outside the front door of the cafe and the day got off to a really slow start. Not a single customer for the first hour. Not good. A few regulars came by after that, commenting on the jackhammers and barricades.

At about 9.15 I texted Clara, our new helper of four days, and said if she wanted the day off she could have it because I think it's going to be quiet. She has made it clear that she wants some work but wants time off wherever possible to enjoy our fine city, being the traveler that she is. I really thought it was going to be a three person day today. She replied that yeah sure, if that's okay with you.

It started getting a little busy, and the roadworks situation quietened a little. They basically finished the heavy digging and left for the day. I pooped my pants a little because what if we had a busy lunch and we need four people? Goodcall?Badcall?nnnnng!!!

This is the bit that impressed. During a gap in the customer traffic, I texted Clare and said look actually it could get busy during lunch and would it be okay if you came in after all?

Most people would have switched to oh-cool-unexpected-day-off mode and said sorry, I've just made plans. I think that's what I would have done, unless this was someone I had been working for for a long time.

Her reply? "I was going to go to the beach but you guys are my priority, so if you think it's going to be busy I'll come in. I don't mind."

She came in. She was cool about it. Then we got properly fucking slammed. And she was still cool about it. I was in a happy mood because it had been a close call... and what a gesture from someone we've only had on board for a few days.

Very glad my arse was saved again. Mostly, though, impressed by the kind of person who does something like that.

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